Recognising changes

When to seek support

If a Young Person May Be at Risk
MCPC’s website, email, enquiry form and reception service are not crisis services and may not be monitored outside business hours.
If a young person is in immediate danger, at immediate risk of harming themselves or someone else, or needs urgent medical assistance, call Triple Zero (000) or go to the nearest hospital emergency department.
Lifeline provides 24-hour crisis support on 13 11 14. Kids Helpline provides counselling for young people aged 5–25 on 1800 55 1800.
If you are concerned about self-harm or suicidal thoughts but there is no immediate danger, seek prompt professional advice from a GP or appropriate mental health service rather than waiting for a routine website enquiry response.
How therapy may help

Parents and carers

What to expect

Make a routine enquiry
For a non-urgent enquiry, provide information about the teenager’s age, the changes you have noticed, how long they have been present, and how daily life is being affected. Choose our Ivanhoe clinic or Hampton clinic in the enquiry process.
Initial discussion and assessment
The initial work focuses on understanding current concerns, relevant history, goals, safety and whether MCPC is an appropriate service. Other referrals or supports may be discussed.
Individual therapy plan
If therapy proceeds, goals, family involvement and the therapeutic approach are tailored to the young person and reviewed over time.
For broader adolescent support, visit Teen Counselling and Therapy.
FAQs
Frequently Asked Questions
Enquire

Make a Routine Enquiry About Teen Therapy
For non-urgent support, tell our reception team a little about the changes you have noticed and select the clinic relevant to your enquiry.
Need urgent help? Read the crisis-support information above.
