Melbourne Children’s Psychology Clinic

FAQ

Have questions? We have answers.

Click on the frequently asked questions below to view the answers. If you still have questions that are unanswered, please get in touch with us and we’d be happy to help.

Clinical psychologists work with infants, children, adolescents, adults, couples and families. They provide a range of services including clinical assessment and diagnosis, psychometric assessment, counselling and therapy.

They have specialised training in the assessment and diagnosis of mental health disorders and the assessment and treatment of a wide range of psychological problems that include social, emotional, behavioural, developmental and learning difficulties.

Clinical psychologists apply a scientist-practitioner approach, utilising psychological interventions that have demonstrated effectiveness in treating the particular difficulties that a child or young person is presenting with. They do not prescribe medication. Moreover, they apply psychological theory and scientific research to resolve clinical problems across the lifespan.

Clinical Psychologists work with a wide range of issues including significant anxiety and depression, eating disorders, sleep disorders, developmental disorders (e.g., Autism), trauma, pain management, drug abuse and addiction. In practice, most clinical psychologists develop expertise within specific age groups and within specific areas of clinical interest.

Clinical Child Psychologists usually have additional training and/or significant experience in working with infants, children and adolescents. They have expert knowledge in typical child development and have knowledge of social, emotional and behavioural difficulties that can emerge at each age and stage.

MCPC Child Clinical Psychologists have knowledge of the most recent developments in infant, child and adolescent psychology and are committed to scientifically-informed, innovative, and up to date treatment approaches.

Tell your child about the appointment before you attend and explain the reason for the visit, using word’s your child can understand.

  • For very young children, tell them before you arrive (perhaps the night before) and let them know what is going to happen. You may also wish to tell them the name of the psychologist. Older children and young people often prefer more notice. Inform adolescents at the time that you are making the appointment and encourage them to talk about their thoughts and feelings towards it.
  • Answer any questions honestly in words your child can understand.
  • Let your child know you will be there throughout the entire appointment or, for young people, for part of the appointment and that you will otherwise remain in the waiting room. .
  • Reassure you child that they do not have to say or do anything that they do not want to say or do.
  • Reassure your child that lots of children/adolescents have the same problems, and that lots of children/adolescents see psychologists.

Bringing an object may help to increase your child’s sense of safety and security.  For babies, this may include a comfort toy or blanket. For preschoolers, this may include a favourite toy or book. If your child is likely to be hungry, bringing a snack and/or drink may be helpful.

Let them know that no one else needs to know they are seeing a psychologist unless they choose to let them know.

You do not need a referral to see a psychologist. You may be eligible to claim a private health insurance rebate for psychology services. Please consult your private health provider to ascertain whether you are eligible. If you do have an eligible referral from a paediatrician, psychiatrist or GP, you can claim a Medicare rebate.
Please contact the clinic for information about our fees.

Medicare Rebates

Most psychological services are eligible for a Medicare rebate between $87.45 and $128.40 per session under the Better Access to Mental Health Care Scheme. This rebate applies to services that have been referred for by your GP whereby they have assessed that there is a significant mental health difficulty and where there is a Mental Health Care Plan in place.

When referred under the Better Access to Mental Health Care scheme, Medicare eligible services are limited to 10 individual sessions per client, per calendar year, with a review by the referring practitioner required after the initial 6 sessions. a GP review letter must be provided to your practitioner on, or before, your 7th session to continue to receive Medicare eligible receipts.

Please click here (https://www.psychology.org.au/for-the-public/Medicare-rebates-psychological-services) for further information.

Paediatricians and Psychiatrists can refer to psychologists for Medicare eligible services. A Mental Health Care Plan is not required; however, you do require a referral letter.

Medicare rebates can be claimed on the spot vai our HICAPS electronic claims system.

Unfortunately, you cannot claim a rebate for sessions where the person identified on the plan is not present. This is strictly against Medicare guidelines.

Private Health Insurance

Most private health insurers offer a rebate for psychological services. Contact your insurer for further information. You can instantly claim your private health fund rebates at Melbourne Children’s Psychology Clinic via our HICAPS electronic claims system. You do not need to pay the full fee; you only need to pay the ‘gap’ between the rebate and the full fee.

Reduced Rates

Reduced rates are available for families with Health Care Cards for appointments scheduled in business hours (between 9-5 Mon to Fri).  Please bring your health care card with you to your first appointment.

You may be eligible to receive further reductions once your safety net threshold has been reached.

Melbourne Children’s Psychology Clinic is no longer registered as a provider under the National Disability Insurance Scheme (NDIS).

We continue to provide NDIS funded services to children who are Self-Managed and Agency-Managed under the NDIS.

We are not able to provide NDIS funded services to children that are Plan-Managed under the NDIS.

Your MCPC psychologist makes every effort to support you however we are not a crisis service. If you require urgent support, please contact:

  • your GP or
  • the emergency department of your nearest hospital

 

Additional supports include:

Telephone counselling & support

  • Maternal and Child Health Line 13 22 29
  • Kids Helpline 1800 55 1800
  • Parentline Victoria 13 22 89
  • Life Line 13 11 14
  • SuicideLine Victoria 1300 651 251

Other crisis contact numbers

  • Family Drug Help 1300 660 068
  • The Sexual Assault Crisis Line 1800 806 292
  • Family Relationship Advice Line 1800 050 321
  • Child Abuse Prevention Service Help Line 1800 688 009
  • Maternal and Child Health Nurse 13 22 29
  • The PANDA (Post & Antenatal Depression Association) Helpline 1300 726 306
  • 1800Respect National Sexual Assault, Domestic Family Violence Councelling Service, 1800 respect 1800 737 732

Contact Us.

Ivanhoe
Hampton
Telephone Number

(03) 9517 6272

Fax Number

(03) 9497 2004

Email Address

ivanhoe_reception@melbournecpc.com.au

Location

30 Seddon St, Ivanhoe

Telephone Number

(03) 9521 0307

Fax Number

(03) 9135 1342

Email Address

hampton_reception@melbournecpc.com.au

Location

617 Hampton St, Brighton